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FAQ

Our Customer Care representatives are available to help answer any questions about our blood glucose monitoring systems, but you may find it more convenient to get your answer from our FAQs. We’ve collated our most frequently asked questions below. We hope you find them useful. 

Meter and logbook order

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Serial and Lot numbers

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Meter registration and warranty

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Error messages

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Meter readings

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Test strips

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Control solution

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How to contact us

OneTouchE-mail:[email protected]

OneTouchOneTouch Customer Care: 0800 121 200 (UK) or 1800 535 676 (Ireland)
          Lines are open: Monday - Friday 9.00AM – 5.00PM

CO/GEN/0117/0005