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Register your device

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Register your device

For help and support.

By registering your diabetes device, we can provide you with ongoing support to help you manage your diabetes, such as:

  • Personalised support from our OneTouch® Customer Care team.
  • E-mails with the latest OneTouch® news and useful tips and information about diabetes and lifestyle.

* Indicates required field

I agree to the processing of my personal and health information for the purposes explained above. I understand that for these purposes, my information may be transferred to countries outside of my country of residence and I agree to such transfer. Please read the Privacy Policy for more information.
  • About your device
  • About yourself
  • About your treatment

Please tell us a bit about your device...

If you can’t find your device here, please contact OneTouch Customer Care on 0800 121 200(UK) or 1800 535 676(Ireland).
 

Look for the 8 digit code below the barcode on the back of your device

Date of purchase *

How to contact us

If you would like help with your registration, or need any other support, please contact OneTouch® Customer Care.

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OneTouch
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E-mail: [email protected]

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OneTouch
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OneTouch Customer Care:
0800 121 200 (UK) or 1800 535 676 (Ireland)
Lines are open: Monday - Friday 9.00AM – 5.00PM

CO/LFS/0117/0006

  • About your device
  • About yourself
  • About your treatment

Now, please tell us a bit about yourself...

By selecting this option, you confirm that you currently have the legal right to act on behalf of the child. Should your relationship with the child change, you are obliged to inform us accordingly.

Please note that if you are filling in this form on behalf of someone else, it needs to be completed with your details

Please note that if you are filling in this form on behalf of someone else, it needs to be completed with your details

Date of birth *

About your child

Child's Date of birth *

I would like to receive diabetes related updates, marketing material and promotional offers from OneTouch®. Please contact me by:

Message and data rates may apply. You can request that your information be removed from LifeScan, a division of Johnson and Johnson Medical Limited's contact list by calling 0800 121 200 (UK) or 1800 535 676 (Ireland).

How to contact us

email.png

OneTouch
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E-mail: [email protected]

call.png

OneTouch
Share Image: 
0

OneTouch Customer Care:
0800 121 200 (UK) or 1800 535 676 (Ireland)
Lines are open: Monday - Friday 9.00AM – 5.00PM

CO/LFS/0117/0006a

  • About your device
  • About yourself
  • About your treatment

A few more details will help us to tailor our support

The following details are optional, but completing them will give you access to more tailored support. Please note that your registration is not complete until you click the ‘Complete registration’ button at the bottom of this page.

If you are completing this form on behalf of someone else, please make sure the details below are accurate.

Year of Diagnosis

How to contact us

email.png

OneTouch
Share Image: 
0

E-mail: [email protected]

call.png

OneTouch
Share Image: 
0

OneTouch Customer Care:
0800 121 200 (UK) or 1800 535 676 (Ireland)
Lines are open: Monday - Friday 9.00AM – 5.00PM

CO/LFS/0117/0006b